Terms & conditions

Florence connects social care workers with shifts and professional development.

We offer three platforms: Florence is a shifts marketplace, Florence Academy is a learning management system and Florence Rota provides rota software.

Since April 6th, 2021 Florence supports PAYE workers only.

Florence Staffing Ltd (“We”) are committed to protecting and respecting your privacy.

Please read these Terms and Policies carefully to understand our views and practices. By registering to use the Services, you are agreeing to be bound by these Terms and in particular you agree and accept the disclaimers and limitations of liability contained in these Terms.

Questions, comments and requests regarding any of our policies are welcomed and should be addressed to gdpr@florence.co.uk.

Terms:

• Terms & conditions (staffing)
• Terms & conditions (Florence Academy learners)
• Terms & conditions (Florence Academy & Rota client)
• Florence Community Care Terms
• Privacy policy
• Cookie policy
• Statement of purpose (N.I.)

For Florence care professionals:

• Job description – Registered Nurse (Social Care)
• Job description – Care Assistant (Social Care)
• Handbook
• Contract
• Key information document
• Professional indemnity documents
• Standard of dress policy
• Welcome guide

Policies for care professionals in Northern Ireland:

• Care Professionals Handbook
• Notification of Absence of Registered Manager Policy and Procedures
• Incident Management Policy and Procedure
• Complaints Policy and Procedure
• Data Protection and Records Management Policy
• Confidentiality Policy and Procedures
• Alert Notices Policy and Procedures
• Infection Prevention and Control Policy and Procedures
• Risk Management & Quality Assurance Policy and Procedures
• Recruitment Policy and Procedures
• Management of NISCC Registrations Policy and Procedures
• Operating Process Northern Ireland
• Safeguarding Vulnerable Groups
• Nurse Appraisal and Revalidation Policy and Procedures
• Statutory and Mandatory Training
• Raising Concerns/Whistleblowing Policies and Procedures
• Professionals Registrations and Qualifications Policy and Procedures
• Accurate Charging, Invoicing and Timesheets Policy and Procedures
• Consent Policy and Procedures
• Work Health Assessment Policy and Procedures
• Reporting Arrangements to the Registered Person
• Professional Standards of Dress Policy and Procedures
• Notice of Changes Policy and Procedures
• Supervision Policy and Procedure

Competitions Terms & Conditions:

• Florence Competition – NHS Agency Nurse Survey – October 2024

Modern slavery statement

Florence has a zero-tolerance approach to modern slavery, and is committed to acting ethically and with integrity in all business dealings and relationships. Florence is committed to implementing and enforcing effective systems and controls to ensure that modern slavery is not taking place anywhere within the business or its supply chain.

• Read the statement in full