Social care
excellence
in Scotland

We are dedicated to providing exceptional social care services that meet the highest standards in Scotland.

Localised approach

Florence adheres to the Care Inspectorate standards, and is also pleased to be a preferred supplier to Scottish Care.

Registered with the Care Inspectorate

Preferred supplier to Scottish Care

What our customers say

We actively gather feedback from our Scottish partners and professionals to understand how we are performing.

What care homes across Scotland think about working with our professionals

Care homes working with Florence

  • 80% of customers are either satisfied or very satisfied.
  • 70% of customers are either satisfied or very satisfied with staff reliability.
  • 100% of customers are either satisfied or very satisfied with customer support.
Florence nurses in uniform

Hear from nurses, care assistants, and support workers about their experience

Professionals working with Florence

  • 52% of customers are either satisfied or very satisfied with Florence.
  • 56% of customers find the registration process easy.
  • 80% of customers find the training provided by Florence useful.

Our office

Glasgow office

1 West Regent Street
Glasgow
G2 4RW
Tel: 0141 264 2374
Email: scotland@florence.co.uk

Meet the team

Jen Fyvie

Branch Nurse and Registered Manager, Scotland

Jen Fyvie

Branch Nurse and Registered Manager, Scotland

Jen is the branch nurse and registered manager for Florence in Scotland. She’s been a registered nurse for 14 years and has been working as a clinical lead for the last 5 years.

She supports Scottish nurses with clinical issues and maintaining their professional registration through supervisions, appraisals, revalidation support and management of clinical incidents.

Dr. Charles Armitage

Co-founder and CEO

Dr. Charles Armitage

Co-founder and CEO

Charles is a doctor who traded his stethoscope for a spreadsheet to co-found Florence. His favourite part of being a doctor was the camaraderie with the nursing staff, who he describes as resilient and hilarious. Charles was motivated to start Florence after seeing the challenges healthcare workers face firsthand. Known for his problem-solving skills and love for data, Charles is determined to build a company that transforms lives. When he’s not leading Florence, you can find him gardening with his dog, Rosie, who is undoubtedly the real CEO.

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Natasha Henderson

Candidate Manager (Social care)

Natasha Henderson

Candidate Manager (Social care)

Natasha is our England Candidate Manager. She is passionate about guiding healthcare professionals through the compliance journey. She provides support and ensures they meet all credentialing requirements, empowering them to work with various healthcare organisations through Florence.

Stephen Paul

Customer Service Lead

Stephen Paul

Customer Service Lead

Stephen Paul is our Customer Operations Lead. He ensures our teams are on top of your questions and issues. Whether you’re one of our clients or part of our workforce, his team is here to listen, solve problems, and get you the answers you need. They’re all about clear communication and finding solutions that keep things running smoothly.

*survey taken in June 2022 of Florence customers.