Ultimate guide: Simplifying agency audits

Auditing adult social care staffing agencies can be a complex and daunting task, especially for those responsible for ensuring compliance and safeguarding their organisations. This comprehensive guide, authored by Dr. Charles Armitage, a doctor turned CEO of Florence, is designed to help you navigate the intricacies of agency staffing compliance with ease.

What you’ll learn in this guide:

1. Identifying risky agency practices:
   • Learn how to spot and address common risky practices in staffing agencies, such as outsourcing payroll to umbrella companies, improper application of the nursing VAT concession and incorrect IR35 status determinations.
2. Setting effective audit objectives:
   • Discover how to establish clear audit objectives that can reveal unethical practices, including non-compliance with pre-employment checks and failures to pay the living wage. Ensure your audits are thorough and effective.
3. Step-by-step guide to conducting audits:
   • Follow detailed steps on how to communicate with agencies about upcoming audits, structure the audit process and report your findings in a clear and actionable manner.
4. Free audit template included:
   • Access a comprehensive, easy-to-use audit template specifically designed to help you assess your agencies for ethical recruitment practices and ensure both financial and legal compliance.

Essential guide for auditing agencies:

In a sector where compliance is critical, this guide equips you with the tools and knowledge needed to perform thorough audits, minimise risks, and maintain high standards of care. By following this guide, you can protect your business from financial and legal risks while elevating the quality of care provided.