Many neutral vendor tools, like Neuven, Matrix, and Magnit, aren’t designed specifically for health and social care, which can result in systems that feel inefficient and hard to navigate. While other providers offer solutions for the sector, it’s often just a small part of their business, meaning they may lack the deep understanding care requires. At Florence, we focus solely on care, with Agency Manager built to meet its unique needs.
User experience
User experience
Florence
Other neutral vendors
Intuitive, easy-to-use system
Accessible via web and mobile app
Payments & timesheets
Payments & timesheets
Florence
Other neutral vendors
Automatically pays agencies upon receiving funds
Only booked shifts can be invoiced
Agencies must submit timesheets within 7 days or be blocked
Maximum 14-day approval/rejection window for timesheets
Manual processes, delays and fraud risk
Reporting & transparency
Reporting & transparency
Florence
Other neutral vendors
Real-time historic & future booking data
Accrual reports show cost-saving opportunities
Highlights real-time staff costs for better decisions
Limited reporting and no cost-saving insights
Financial & audit controls
Financial & audit controls
Florence
Other neutral vendors
Rigorous annual audits (free for agencies)
Clients can amend approved invoices with full audit trail
Integrated bank shift feature to fill gaps before agencies
Compliance controls
Compliance controls
Florence
Other neutral vendors
Validates critical compliance documents to protect clients
Blocks candidates if key documents expire
Staffing control & customisation
Staffing control & customisation
Florence
Other neutral vendors
Only allows PAYE workers (no umbrella loopholes)
Agency permissions can be set by role, location & rates
Regional Managers can be required to approve agency shifts
Option to invite 'favourited' workers for shifts (continuity of care
Account management
Account management
Florence
Other neutral vendors
Dedicated Account Manager for every location
24/7 customer support with a 5-min response time
Curious to find out more?
We’re here to partner with you in your flexible-workforce management. That’s why we start every relationship with a consultation.
Fill out your details and our friendly team will be in touch.