Switching to a new neutral vendor can feel daunting. We get it—change can be disruptive, there can be internal resistance and the last thing you want is added admin or uncertainty for your team. That’s why we’ve made moving to Florence’s neutral vendor solution, Agency Manager, as simple and stress-free as possible.
Here’s 5 ways we ensure a smooth transition for health and care organisations:
Fear 1: Switching will be too complicated and disruptive
The reality: We handle the heavy lifting
From the moment you decide to move to Florence’s Agency Manager, you’ll have a dedicated onboarding and account management team guiding you through our implementation process and supporting you every step of the way. We’ll handle all the heavy lifting, from initial setup to training your team and agencies on our platform. Our goal is to make sure the switch is easy for your organisation. We do the planning and preparation upfront, so that your team and your agencies feel confident from day one.
“As Agency Manager is so easy to use it makes it easy to roll-out. All 25 of our locations and all of our agencies have happily got onboard with using it.”
Carole Cousins, Healthcare Ireland – Strategy Director
Myth 2: We’ll loose our existing data
The reality: Seamless data migration keeps everything intact
Worried about losing important information? Don’t be. We take care of migrating your existing agency, shift, and compliance data to Florence, ensuring everything remains accurate and accessible. You won’t have to start from scratch–your data will be right where you expect it.
Myth 3: We’ll be left to figure it out on our own
The reality: We provide ongoing support and training–for free
We don’t just set you up and walk away. Our expert support team goes to each of your homes to onboard them, and is always on hand to answer questions, resolve issues, and provide refresher training whenever you need it. Whether it’s a quick query or a more in-depth session, we’re here to help 24/7. Meet the people behind the technology.
Myth 4: Our agencies will be resistant
The reality: Agencies are loyal to organisations, not platforms
Worried your agencies won’t want to switch? Don’t be. Staffing agencies are loyal to their health and care organisations, not the platforms they use. Many are already juggling multiple platforms. Plus, we’ve had nothing but praise from the agencies who’ve switched over to Florence.
“With over ten years of experience in healthcare recruitment, I’ve used every single platform there is. Florence, however, is a game-changer. It’s a perfect synergy between what a recruiter needs and what a client wants. It brings efficiency and productivity to your work, making it easier and more enjoyable.”
Alex Rose, Elevation Healthcare – Business Development Manager
Myth 5: All neutral vendors are the same–so why switch?
The reality: Florence is the only neutral vendor built for the daily challenges of health and care
Many existing neutral vendor solutions are clunky, hard to use, and built for the generic needs of multiple industries. That means they don’t solve as many of the real challenges you face. By switching to Florence, you’re accessing a smarter neutral vendor solution that has been built specifically for the challenges of health and social care. Every feature is designed to make your life easier day-to-day, save costs on care, and reduce the administrative burden on teams across your organisation.
“I couldn’t recommend Florence more highly–for us they are a trusted partner in solving our workforce challenges. I’m sure their system will continue to help us provide the best possible care while managing temporary staffing and costs effectively.”
Anne-Marie, Four Seasons Healthcare Group – Group Flexi-Bank Manager
Curious to find out more?
If you’re considering switching to Florence's neutral vendor or want to find out more about how we support health and care organisations, get in touch with our team today. We’ll walk you through just how easy the transition can be.
