Changing care
for good

Charles is a doctor who traded his stethoscope for a spreadsheet to co-found Florence. His favourite part of being a doctor was the camaraderie with the nursing staff, who he describes as resilient and hilarious. Charles was motivated to start Florence after seeing the challenges healthcare workers face firsthand. Known for his problem-solving skills and love for data, Charles is determined to build a company that transforms lives. When he’s not leading Florence, you can find him gardening with his dog, Rosie, who is undoubtedly the real CEO.

Dan co-founded Florence with a mission to fix rota gaps in healthcare. His eureka moment came while volunteering at a care home, where he saw an administrator manually inputting timesheets for hours each week. Dan’s background includes time as an army officer and a stint in financial services. Known for his boundless energy, Dan is driven to make Florence the leading technology for healthcare workforce management. At home, he juggles the antics of his three young sons with the support of his wonderful wife, Emma.

Karen, an Oxford graduate and chartered accountant, brings over 15 years of commercial finance experience to Florence, including roles at Pleo, Babylon, Openreach, and KPMG. Inspired by her husband, an Anaesthesia & Intensive Care Consultant, Karen has seen the healthcare system’s pressures firsthand. She excels at making numbers understandable and prioritising what matters. Karen’s mission is to support Florence’s growth sustainably. When not crunching numbers, she enjoys family time and playful moments with her dog, ensuring a balance between spreadsheets and slobbery kisses.

Lauren Rofe, formerly a strategic consultant at PwC, joined Florence to shake things up and be part of a mission-driven team. Passionate about cross-functional transformation, she leverages technology to tackle healthcare staffing shortages. Lauren oversees customer service, recruitment, compliance, account management and operational excellence at Florence. Known for turning chaos into clarity, she believes in collaboration and the power of a good coaching session. Her mission? To create a stellar user experience and scale Florence across the UK and beyond. Lauren is a dot-connector, an insatiably curious mind, and her team’s biggest cheerleader. Plus, she loves a fun fact and a hearty laugh!

Shanice joined Florence driven by a passion for its mission. With nearly a decade at Hult International Business School as VP of Marketing, Shanice brings a wealth of experience and a creative flair. Her early experiences at her family’s healthcare business taught her the importance of quality care. Shanice is known for her humour and ability to create a positive workplace culture. Her goal is to build a world-class marketing team that elevates Florence’s profile. When not at work, Shanice enjoys theatre, live music, and travelling—sometimes all at once.

Tom has always been fascinated by the intersection of healthcare and technology. As a long-time volunteer with St. John Ambulance, Tom has seen the challenges faced by healthcare staff firsthand. He previously held roles at innovative tech companies and brings that experience to Florence. Tom is passionate about using technology to solve problems and improve patient care. Known for his love of climbing and hiking, Tom spends his spare time scaling mountains and dreaming up tech solutions that could move them.

Caroline is an Irish dynamo with 15+ years in people management, education, strategy, and project management, drawn to Florence’s mission to revolutionise healthcare. With family members in nursing, she knows the profound impact of healthcare professionals.

At Florence, she leads both the people operations and governance teams.

Caroline ensures all reported incidents are investigated thoroughly and with sensitivity. Caroline advocates for both the organisations we serve and our care professionals, ensuring a fair and empathetic incident management process. In addition, she oversees people programs, operations, training, and employee engagement. Caroline aims to make Florence a fantastic place to work by fostering growth, attracting passionate people, and ensuring everyone feels valued and supported

Outside work, she brings her vibrant touch to live music, theatre, and everything she does.

Ross’s journey with the NHS started at 18 and includes roles as a carer and provider of services. His vision and values align perfectly with Florence’s mission to bring reform to NHS staffing. Ross brings deep NHS expertise and leadership to the team. His goal is to integrate Florence’s technology into NHS operations, making workforce management more efficient. Outside of work, Ross enjoys quality time with his family and believes in leading with both heart and humour.